Hostmonster Review

May-17th-2010
hostmonster Host Unlimited Sites
Unlimited Web Space
Unlimited Data Transfer
Free Domain Name
Starting from $5.95/mo

 http://www.hostmonster.com 
hostmonster

Get World Class Support at HostMonster

HostMonster has been providing internet web hosting since just about the time of the “internet explosion” in 1996. With 14 years of a quality product and service under their belt, and 750,000 active hosted domains, HostMonster certainly is one of the leading forefathers of web hosting. They believe that their key to success is providing reliable service to customers.

HostMonster knows that keeping commercial websites free from downtime is important to customers, so they use the best and dependable equipment to stay ahead of the pack.

HostMonster is a subsidiary of BlueHost, so they also know about customer service. With the support structure in place from BlueHost, HostMonster customers have nearly the same access to all manner of technical, billing, and sales support.

Unlimited Monster Features

Like most top-rated web hosting providers, HostMonster delivers the usual set of “Unlimiteds”, including

• Unlimited hosting space
• Unlimited site bandwidth
• Unlimited hosted domains
• Unlimited email accounts

Also, their hosting plan delivers unlimited gigs of site transfer, email autoresponders, forwarding email accounts, add-on domains, parked domains, subdomains, and additional FTP accounts.

Free Monster Extras

With a HostMonster plan you also get plenty of extras. If you are setting up a new domain and website, have no fear. HostMonster will provide one free domain registration, and a free drag and drop site builder to help you get a great-looking website up and running in no time. FrontPage 2000/2002 extensions are also supported for those using Microsoft’s web builder. And while many web hosting companies are hesitant about international domains, HostMonster does support them and provides domain privacy.

If you plan to create and utilize databases in your website, HostMonster allows up to 100 MySQL and 100 PostgreSQL databases. A CGI-BIN and CGI library are also provided that can be integrated with database use.

Monster Bonuses

HostMonster provides plenty of script support to help you customize your website such as form mail, mailing lists, bulletin board, social networking, image galleries, polls and surveys, and WordPress plug-ins.

Want to write your own scripts? No problem. Script support is available for Moodle, Drupal, Joomla, PHP 5, Perl 5, Python, Ruby, Javascript, and Flash/Shockwave.

Monster Commerce

Commercial web owners who plan to conduct business via their website have the support needed to make transactions happen smoothly and efficiently. Customers have a choice of OS Commerce shopping cart or Agora shopping cart. Each shopping cart is available with SSL secure server, password protected directories, and free user-generated certificates.

Monster Media

A personal or business web owner wanting to include multimedia in their site can rejoice. With a HostMonster plan your website has support for streaming video, streaming audio, REAL audio & video support, Flash and Shockwave support, MIDI file support, and you can bring your own MIME file types as well.

Monster Promotion

Want to get your new website in front of the eyes of potential customers? Your HostMonster plan includes $50 in credits to use with Google Adwords promotion. HostMonster also helps you submit your new domain to major search engines to start getting listed in search results right away.

Monster Technology

HostMonster uses dependable, world-class equipment to keep their customers’ websites up and running. Their facility uses Quad processor performance servers with Linux operating system. The site is monitored 24 hours a day, and they have power back up and backup generators ready to take over at any time.

Monster Low Price and Guarantee

New customers can sign up with HostMonster for only $6.95 per month for 24 months, or $7.95 per month for a one year service plan. HostMonster frequently runs promotional prices at $5.95 per month on the 24 month service plan.

Regardless of the length of your service plan, HostMonster wants to keep you satisfied and remain a loyal customer. They offer a 30-day money back guarantee on new accounts if you are not completely satisfied. Also, they want to assure you that their uptime will always be at its highest level, so they also provide an uptime guarantee.

Monster Help

Need help with anything? HostMonster is there for you. They provide support mainly through their Help Center, where you can access a library of knowledgeable articles, use set-up wizards, and watch video tutorials. If your question is not answered you can open a support ticket right there as well. If you need immediate help you can use their live chat feature to talk to a technical specialist online to help resolve an issue.

Prefer to talk to a live person? HostMonster provides telephone access to support for all departments including technical, billing, sales, and terms of service abuse. Sales and technical support is available for existing customers 24 hours a day, 7 days a week.

With all the support available can customers get the help they need? A quick Google search will result in plenty of instances where customers are frustrated by the speed of help, the manner of technical assistance specialists, and by the constant password and security updates that prevent access to existing customers.

But like its sister company BlueHost, HostMonster wants to provide any and every means to get you the help you need.

Rating:

Price – 4 out of 5 stars
Customer service – 5 out of 5 stars
Technical support – 5 out of 5 stars
Features – 4 out of 5 stars
Reliability/Uptime – 4 out of 5 stars
Overall user-friendliness – 4 out of 5 stars
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